Terms of use

Effective 2026-11-13.

Who we are

Residual Desk is a product of ZKNOT, INC., Salt Lake City, Utah.

Research, not an appraisal

Residual ranges are research to support your pricing decisions. They are not an appraisal. You make your own pricing decisions.

Requests and forms

Sending a form does not create a contract or an obligation for either side.

Payments, cancellation and refunds

Lessor Pro is billed monthly in advance through Stripe. You can cancel at any time; it runs to the end of the month you paid for, and part months are not refunded. If your first report is not delivered within 10 business days of your first payment, we refund that payment in full.

A Buyout Check is paid in advance. If we do not reply within 5 business days of receiving both your payment and your details, we refund it in full.

Contributor discounts that we owe you after a lease is approved are refunded within 24 hours, as described on the contribute page.

Use of reports

Reports are for your own business use. Please do not resell or republish them.

Limit of liability

Our research is provided as is. To the extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Governing law

These terms are governed by the laws of the State of Utah. Any dispute will be heard in the state or federal courts located in Salt Lake County, Utah.

Contact

Questions about these terms: ops@zknot.io.